Major Telecom Provider, UAE

How we helped a global telco get more mature on the Oracle EPM platform from a prior less-than-ideal implementation

Key Outcomes

SIGNIFICANTLY HIGHER Data Accuracy

HUGE SAVINGS by minimizing time & effort

SHORTER CLOSING CYCLES

ACCELERATED DEPLOYMENT of multiple EPM solutions in the future

The Client

With a customer base that exceeds 100 million, and annual revenues of AED50+ Bn, this global telco ranks among the largest mobile network operators in the world. From their base in the UAE, they operate in 15 countries across Asia, the Middle East, and Africa.

In its bid to improve efficiencies in systems and operations, the company had sought to implement Hyperion Planning & Budgeting, and Hyperion Financial Management.

The Challenge

Prior implementation by a reputed global brand had turned out to be less than optimal due to issues such as manual data integration, non-support for driver-based financial close and consolidation, as well as other configuration and design-related challenges.

In its bid to improve efficiencies in systems and operations, the company had sought to implement Hyperion Planning & Budgeting, and Hyperion Financial Management.

Our Solution

We conducted a detailed health check to map gaps between the current and desired state. To ensure there was no drop in company’s high standards of performance, we proposed a 3-stage solution :

Quick Fixes:
To eliminate immediate issues and enhance system efficiencies by optimizing system configurations
Short-Term Wins:
To eradicate functional issues. This involved the creation of a high-level design and project plan for automation in integrations to bring actual data into the HFM system and laying down a plan for the implementation of driver-based budgeting to improve accuracy
Long Term Roadmap:
To ensure future efficiencies, by implementing Hyperion Strategic Finance, Financial Close Manager, Accounts Reconciliation manager and OFMA

Benefits

Our design and project plan enabled automated integrations, improved accuracy, and enabled data validations. User handholding and training helped enhance tool acceptance. Our team of professionals is on permanent standby to support all of the group’s companies worldwide.

The success we had in stabilizing and optimizing systems led to a long-term engagement; we have been providing managed services to the company since 2014 and we have signed a multi-year contract for support and EPM enhancements. This long-term engagement and roadmap using an optimum design will help the business mature around the EPM platform and achieve a consistently high ROI.

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