Health Check & Quality Assurance

Does Your System Have a Cough?

We all know the importance of routine health checks; if there is a problem you want to know about it before it gets terminal. Constellation’s HealthCheck offers much the same convenience to existing Enterprise Performance Management, Business Intelligence & Analytics, and Customer Relationship Management customers, by allowing them to run an independent third party review to assess their current solutions.

Our HealthCheck is a comprehensive two-day session consisting of discussions guided by a pre-defined checklist of key inspection points associated with best practices for specific types of applications.

Seasoned Constellation team members interview and collect feedback from the customer to begin the process of identifying the root cause of any issues within an Enterprise Performance Management, Business Intelligence & Analytics, and Customer Relationship Management application.

Constellation’s HealthCheck: Deliverables and Process

    1. Constellation’s HealthCheck Document, which includes:
      1. Executive summary with overall health status
      2. Findings that identify specific issues impacting the health of an application
      3. Recommendations categorized into a roadmap of short term and longer-term enhancements
  1. Meeting with the customer to walk through the Constellation’s HealthCheck Document and discuss any questions or next steps.

Contact us to learn more about how Constellation can help you to evaluate your existing Enterprise Performance Management, Business Intelligence & Analytics and Customer Relationship Management systems.