Constellation Consulting Group

Customer Relationship Mangement

Sell Better. Sell Faster.

We see CRM as more than a tool to keep tabs on your customers; our CRM solutions are nothing short of a strategy to help you stay connected with your customers and build stronger relationships.

Effective implementation combined with integration of multifarious data sources enables a 360-degree view of your customers, and sorting of information according to specific needs of the different layers of your organization.

The result: better inbound marketing, happier customers, and a higher ROI.

Our certified consultants help organizations like yours implement Salesforce— a leading CRM platform.

Using the Salesforce Customer Success Platform, organizations can improve in the following areas:

    Sales Cloud
  • Improve your top-line numbers by empowering the sales team with the right tools to focus more on the customer and close bigger deals faster.

    Marketing Cloud
  • Now your have both the information and insights to build stronger customer relationships. Implement one-on-one journeys through timely, personalized communications; track conversations about your brand on social media or publish targeted advertisements.

    Service Cloud
  • Increase agent support to improve productivity and KPI numbers, while providing omni-channel support to your customers wherever they may be.

    Community Cloud
  • Transform your customer into your service partner by extending the power of the platform to enable better self-service and help your organization reduce the number of support queries. You can now also work with your business associates on joint sales deals and increase all-round collaboration.

Looking to acquire a new Salesforce CRM or replace an existing one?

Our certified CRM experts can help you get up to speed with the world’s # 1 CRM in a matter of weeks.

Current Salesforce CRM User?

We can help you analyze the product utilization with a thorough health check and advise your team on how to implement and use it more effectively.

Contact us to learn more.

Middle East HQ
Building 9, Suite 206,
Dubai Internet City,
PO Box 501810, Dubai, UAE
T - +971 4 4218894
India HQ
91springboard, Skyloft,
Creaticity Mall, Yerwada,
Pune – 411006,
Maharashtra, India
T - +91 9146152244
Office No. 218, Regus Business Centre,
Level 2, B Wing, 2nd Floor, Times Square,
Andheri Kurla Road, Andheri East,
Mumbai 400 059, Maharashtra, India
T - +91 9146152244
Turkey HQ
Nida Kule, Degirmen Sk,
No:18/19B 1011 Kozyatagi,
34742 Kozyatagi,
Istanbul, Turkey
T - +90 2162506524